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FREQUENTLY ASKED
QUESTIONS

  • How can I return the product if the product is defective?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Shipping & Return” button 3. Read about the policy in "Shipping & Return 4. Phone call or email to us if any problem
  • What is the operation hours for Lumos Cookies?
    Operation Hours for LumosCookies Mon - Fri 10am - 10pm Saturday 10am - 8pm Sunday 10am - 8pm
  • What are the payment options?
    1) Credit card / Debit card 2) Shoppe pay / TNG eWallet 3) COD in specific area
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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